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Mother of 3-Year-Old Recalls Experience with DispatchHealth

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DispatchHealth, a local Denver, CO company, is redefining healthcare delivery by providing patients ways to access convenient, high-quality acute care in the comfort of their home, office or location of need. Paige Damiano, the mother of an injured 3-year-old son recalls her recent experience with DispatchHealth.

 “It was my husband’s parents 50th anniversary, since we’re lucky enough to have both sets of grandparents within about a 4 block radius of us – we do a lot of family dinners. We had included two neighbor friends as well. As I was doing the finishing touches of dinner, my husband was entertaining the boys as everyone was just snacking and socializing. We do this thing…where we hold their arms and they walk up our bodies & inverse flip, we do it – I swear 20 times a day, every day – but somehow this time Boomer (my 3-year-old son) flipped and he started complaining about his arm (elbow). He cried a little and held it close to his body. Per usual, we checked but told him to ‘shake it off’. As we sat to eat, the entire group noticed he was holding his arm close to his body like a broken wing. He winced as he climbed into the chair for dinner using only his free arm. Throughout dinner everyone kept checking on him, but we sort of felt the pressure of the larger group continued on pushing for him to ‘just be ok’… as we saw him not moving it and only using his other arm to eat & function, we knew initial inklings were correct in that something was indeed wrong.

dispatch1Having heard of DispatchHealth from a friend, I knew this was the perfect chance to try it out. I sent a quick text to my friend asking if he thought this was the sort of appropriate thing and with a confirmation I instantly called and started the process that would forever change how we, my friends, as well as grandparents would look at healthcare related to the family. DispatchHealth arrived within 15 minutes to my home, confirming that Boomer’s elbow had popped out of socket (Nursemaid’s Elbow).

Aurora Hunt, the DispatchHealth NP (nurse practitioner), quickly fixed Boomer’s elbow, and proceeded to walk my husband and I, as well as all the grandparents and even our neighbor friends through the process of popping ‘nurse maid’s elbow’ back in place. While waiting to ensure he was okay, Aurora Hunt took a copy of our insurance card and ID. She reviewed and answered all of our questions.

This healthcare experience was so simple; I am still a little blown away.  It truly couldn’t have gone any more simply. My family and friends calculated that we probably saved 2+hours, no disruption in our dinner plans, saved money from not having to go to the ER and most important the service and quality of care was top notch. I recommend everyone use DispatchHealth”

To learn more about DispatchHealth, go to www.DispatchHealth.com or download the app. In partnership with Mile High Mamas.

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Comments
  • comment avatar Lana January 15, 2016

    Awesome service. I have little ones at home and this would definitely be more convenient rathe rthan hauling everyone out to the doctor.

  • comment avatar Jessie January 15, 2016

    Looking into this for my family. good info.

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