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Activities / Children / Colorado Livin' / fatherhood / Health / Holidays / Motherhood / Special Needs / Teens/Tweens

How a new 911 service could save your family’s life

Have you ever worried about an emergency at the most inopportune time?

Do you have a special need or medical condition that cannot be seen by the naked eye?

If any of these questions grazed your mind at one time or another, you’re not alone.

When a 9-1-1 medical call is placed, paramedics arrive on the scene with little or no knowledge of the person. With our technology these days, you would think emergency officials would know everything about us with a click of a button, but that hasn’t been the case…until now.

Smart 911 is a free service that has the tools to keep you and your family safe. It will soon be available in Jefferson County, so keep an eye out. Their goal is to save lives by providing critical information to the emergency dispatchers the second a call is made. The dispatcher will see the details you have provided as soon as the call is answered. All you have to do is complete a profile for you and your family. You can add anything from medical conditions, food allergies, photos and more.

Smart 911 works closely with local law enforcement, fire departments and EMS for all of your emergency needs. The national public safety organization also ensures Smart911 meets their stringent requirements while protecting the security and privacy of your information. All fees are even supported by 9-1-1 centers across our nation.

Smart 911 is also making a difference by raising awareness for public safety. With sugar-induced holidays around the corner, they can give ideas on what to do to take extra precautions for your kids.

  1. Take a digital photo of your kids before they go out. It’s good for memories and photo albums, but also can be helpful for a detailed description to officials in case of an emergency. If you set up a Smart911 Safety profile, you can upload recent photos on there as well.
  2. If your child doesn’t have their own cell phone, lend them yours for the night. Make sure all important phone numbers are easily accessible and remind them of 9-1-1.
  3. If your kids are with friends, make sure you know their names and perhaps an adult they are with.
  4. Create and discuss a timeline. Ask questions on where they are going to be and when they will return home. Help them set up alarms on their phones to remind them to call and check in as well.

It’s always better to be safe than sorry. For more information, go to


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